How can we help?
Find answers to the most common questions below. Can't find what you're looking for? Reach out directly.
Getting Started
How do I connect my Google Calendar?+
Sign in to AltoFlow with your Google account — your primary calendar is connected automatically. To add additional Google accounts, go to Settings → Calendar Sync → Add Account.
How do I connect Slack?+
Go to Settings → Integrations → Connect Slack. You'll be redirected to Slack to authorize AltoFlow. Once connected, your status will update automatically based on your calendar.
What Google Calendar permissions does AltoFlow need?+
AltoFlow requests read and write access to your Google Calendar to fetch events, create focus blocks, and schedule habits. We never access your Gmail or any other Google service.
Slack Integration
My Slack status isn't updating. What should I do?+
First, make sure the 'Auto-update status' toggle is enabled in Settings → Integrations. Then try clicking RE-SYNC on the main screen. If the issue persists, disconnect and reconnect your Slack account.
What Slack permissions does AltoFlow request?+
AltoFlow only requests permissions to update your personal status (users.profile:write) and manage Do Not Disturb (dnd:write). It never reads your messages, accesses channels, or posts on your behalf.
How do I disconnect Slack?+
Go to Settings → Integrations → click Disconnect next to Slack. This removes AltoFlow's access from your account. You can reconnect at any time.
Can I customize what status shows for each event type?+
Yes. In Settings → Personalization you can set custom emoji mappings — for example, map any event containing 'standup' to a specific emoji and status text.
Focus Engine & Habits
How does the Focus Engine work?+
The Focus Engine analyzes your calendar week by week, finds free slots within your working hours, and schedules focus blocks to hit your weekly deep work target. It runs automatically on sync and avoids holidays.
What's the difference between a Focus block and a Habit?+
Habits are recurring personal routines (lunch, exercise, learning) that AltoFlow schedules at the best available time within a window you define. Focus blocks are scheduled by the Focus Engine specifically to protect deep work time.
My focus blocks are showing on holidays. How do I fix it?+
Make sure your country is set in Settings → Working Hours → Holiday Country. Then run a RE-SYNC — AltoFlow will remove any blocks scheduled on public holidays.
Account & Privacy
How do I delete my account?+
Go to Settings → Account → Delete Account. This permanently removes all your data from AltoFlow's servers, including settings, habits, tasks, and connected tokens.
Where is my data stored?+
Your settings, habits, and tasks are stored in Firebase Firestore. OAuth tokens for Google and Slack are stored encrypted in your user document. AltoFlow does not sell or share your data with third parties.
Does AltoFlow store my calendar events?+
No. AltoFlow reads your calendar events in real time to determine your current status and schedule blocks. Events are not stored on AltoFlow's servers.